Implementing new construction management software can be a significant challenge. To ensure success, it’s important to fully understand your business objectives regarding the new software and develop a plan to meet those objectives.
This article outlines some elements that are vital to getting your software up and running quickly and effectively. Following these guidelines and strategic planning suggestions before conversion provides the framework for your implementation and gives you control over the entire process.
Assemble Your Team
Your conversion team should resemble a pyramid of sorts. With a team leader at the top, followed by layers of support personnel with various levels of involvement, you will create a strong foundation for positive results.
Conversion Lead
Your in-house conversion lead is the primary contact between your company and your software vendor. This might be the company owner, CFO or controller. This person should play an integral role in using the new software and will be responsible for keeping your implementation on track.
Top Level Managers
The next layer of your team is comprised of the top-level managers. Some examples would be the controller (if he or she isn’t your conversion lead), chief project manager, equipment manager and service manager. These individuals will provide valuable input on what they need from the new software to most effectively perform their jobs.
Data Entry Staff
At the base of your pyramid is your data entry staff. During your conversion, it’s important to include staff that will use the construction project management software on a daily basis. Discuss current processing procedures and identify ways that the new software can improve or streamline work flow.
In addition to these core groups, make sure you include other personnel at some level. This from-the-top-down approach to assembling your conversion team will effectively gain company-wide commitment and support for your implementation.
Tip: consider bringing in your outside CPA as an additional team member or consultant.
Get Software Vendor Assistance
The most knowledgeable source for conversion assistance is your software vendor. With hundreds or thousands of implementations under their belt, your vendor can provide invaluable guidance every step of the way.
If a conversion or implementation manager is available through your vendor, take advantage of their experience. Use vendor-supplied conversion checklists and do the legwork suggested to best prepare for your transition.
Resources offered by your vendor are worth the financial investment and will deliver a significant return on investment.
Tip: Get your vendor’s recommendation on where to order new checks and forms for your software.
Create a Timeline
With your vendor’s assistance, create a detailed timeline for your implementation. List everything that needs to be done, start to finish. Brainstorm with your entire in-house team to gather additional to-do items; the more thorough your list, the greater your chances are for success.
It may help to designate general categories to organize your thoughts. Some examples include: Pre-Installation, During Installation, Data Conversion, and Training Topics. Hardware and software installation dates and are just a couple of specific timeline items for consideration.
Conversion is an excellent time to evaluate your current chart of accounts and cost codes, and to make changes if needed. Adding these items to your timeline will prompt you to review and revise before it’s too late.
Develop your timeline in calendar format with hard dates or date ranges for each milestone. Assign a team member to each item, making sure your conversion lead checks in frequently.
As you create and complete your timeline items, it will be important to ask questions. Communicate with your vendor and conversion team by asking: Are we on track? Are there things to add to the timeline? What potential pitfalls or delays can we anticipate and avoid?
Tip: Don’t forget to add your “Go Live” date to your timeline.
These are only a few tips for a successful software conversion. There are several other things that you can do to ensure a successful conversion to new software. I plan to return to this topic at a later date.
Things are hopping in the construction software industry. Mid market vendors (who address the $5M -100M market) are working hard to add and enhance project management features to their products. Why? Because it’s what contractors need to run their operations more efficiently. Adopting “best practices” can improve paper work flow and provide better access to information to control jobs.
But the overall benefit of a robust project management solution is a lot more than just managing paper. It’s also about monitoring data on a real-time basis. In computer parlance, real-time is about information being available at the time it is created. In past times paper time sheets were completed in the field to capture job labor. This is still the case for many contractors. These time sheets are sent to the office where the information is either keyed into the job costing ledger or into the payroll system, where the information sits until the payroll is run. With newer technology you can use a PC, a tablet PC, terminal services or a web-based system to capture the data from field offices where it can be immediately sent to the server computer and posted to job cost. The data is now available for more timely progress billing, up to date cost to complete reporting and accurate budget analysis. Bonding agents, who often push for more complete and up to date information systems, also appreciate this kind of capability!
Let’s take it a step further with project management that involves contracts and documents such as change orders, RFI’s and submittals. This paperwork can be created and tracked via a collaborative online project management system. Since these documents require approvals, project managers can route them to the staff for handling, note making, approvals, and so on. Project managers can also have the documents appear in the “to do” queue for staff where they can be seen, annotated, or forwarded to other parties as necessary.
A construction project management software system can also be used to scan in documents such as changes, purchase orders, and vendor invoices and attach them to any associated transaction. The document is stored and becomes part of the transaction record for reference purposes if any questions come up. For example, let’s say an invoice is received with a price that does not match the original PO. You will be able to access the original PO, attach it to the vendor invoice transaction, and have supervisors view it before approval. Furthermore if the document involves a change to the budget (e.g. a change order or pending change order) the project management system can be used, at the option of the user, to update the budget as soon as it is created.
Another current technology is the ability to monitor job schedules through Gantt charts with critical path information. This technology also allows users to write notes about the schedule with a live link to job cost for transactions that affect job costs and forward them to project managers for action. This capability was previously only available in very high end, expensive, solutions.
Other useful applications that can be found in some midmarket products include tracking small tools usage and costing; work order creation from the field; and invoicing and payment collection. All these new areas can lead to a vastly more productive operation with a reduction of paperwork and more timely information for managing jobs.
* A conversation with President John Meibers of ComputerEase was very helpful in preparing this article
This construction software article has been removed. Please see ‘How to Select your Construction Software Champion‘ at:
http://www.constructionsoftwareguides.com/2008/09/how-to-select-your-construction-software-champion/